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Overview
Comm100 provides open source and free hosted customer service and communication software for businesses.
With Comm100s fully integrated products, you can have a 360 degree view of your customers and potential customers in one integrated web portal, so you can understand them better. You can see:
- If your customers have been to your web site; when, which pages and how many times;
- If your customers have chatted live with your online support reps;
- If your customers have sent you any emails;
- If your customers have posted any threads in your forum;
- If your customers have opened any of your newsletters or clicked any links;
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